- 1 Background
- 2 Relationship with the Tobacco Industry
- 3 KPMG's Illicit Tobacco Studies Used to Oppose Plain Packaging in the UK
- 4 KPMG's Australian Illicit Tobacco Data Strongly Criticised
- 5 Other KPMG Research on Illicit Tobacco: Northern Africa and India
- 6 Embroiled in South African Controversy
- 7 TobaccoTactics Resources
- 8 Relevant Link
- 9 TCRG Research
- 10 Notes
KPMG is a global accountancy firm, one of the so-called “Big Four”, along with Deloitte, PricewaterhouseCoopers and Ernst and Young.
In December 2017, the firm employed over 189,000 people in 152 countries.
Relationship with the Tobacco Industry
Helped BAT Rebrand as “A Responsible Company within A Controversial Industry”
In the late nineties, as the tobacco industry’s 40 year campaign to deny the health effects of tobacco was becoming no longer tenable due to successful litigation in the United States and the release of internal tobacco industry documents, KPMG assisted British American Tobacco (BAT) with its corporate social responsibility strategy. This involved KPMG helping BAT to rebrand itself as a “responsible company, within a controversial industry”.
One BAT document noted that "Agreed that as a result of our meeting, KPMG would have no problem in helping us with the CSR exercise”.
Another document written by KPMG, titled BAT: The Project: The Way Forward, outlined how “BAT's over-riding objective is now to regain control of its own destiny by re-establishing dialogue with key stakeholder groups. To do this, it must be seen to be a truly responsible global organisation, redefining itself from its present situation to the responsible company within a controversial industry.”
Although this slogan, “a responsible company within a controversial industry” has been consistently utilised since the turn of the century, KPMG noted that there were three core problems with trying to reposition BAT as being responsible, which have not changed since:
- “Tobacco products kill people”;
- “They also cause serious illness and impose an unreasonable burden on health facilities worldwide”;
- “Tobacco products are addictive”;
Worked for BAT to Counter the World Health Organization
In 1999 KPMG also worked with BAT to help counter the World Health Organization’s proposed Framework Convention on Tobacco Control.
“In particular”, one KPMG document noted, “BAT wishes to lead the rest of the industry in repositioning tobacco manufacturers as socially responsible.”
KPMG acknowledged the risks of this strategy: “BAT’s proposal is seen as a spoiling tactic, which backfires on BAT”, the firm warned.
”Conflicting” Role in Tobacco Privatisation in Uzbekistan
A 2007 peer-reviewed paper examining the privatisation of the tobacco industry in post-Soviet states, demonstrated that KPMG had a “potentially conflicting” role in the privatisation processes, by not only being appointed by the State Privatisation Agency (GKI) to advise on privatisation, but also lobbying for Philip Morris International (PMI) in the country.
KPMG's Illicit Tobacco Studies Used to Oppose Plain Packaging in the UK
Since 2005 KPMG has produced reports on the scale of the illicit trade in tobacco products in the European Union (EU) and in Australia which have been used in the media to argue against the introduction of plain packaging.
For more information see: Plain Packaging: Have Illicit Levels Risen in Australia?
Leaked PMI documents, describing the tobacco company’s 2012 strategy to prevent plain packaging in the UK, mentioned a KMPG report as part of a “workstream which included “submissions (including reports and studies)” (see Image 1).
KPMG's illicit tobacco trade research has been severely criticised in both Australia and the UK (see below), with questions raised about its independence and whether the company effectively acted as a third party advocate for the tobacco industry.
In 2004, PMI signed an Anti-Counterfeit and Anti-Contraband Cooperation Agreement with the European Commission. As part of this agreement, PMI commissioned KPMG “to measure the size of the legal, contraband and counterfeit markets for tobacco products in each of the 25 EU Member States”. KPMG’s study of the illicit market was to be undertaken on an annual basis.
Initially KPMG’s remit was to produce an annual Powerpoint presentation, but by 2010 the research findings were written up in a report called “Project Star”, which was eventually published in 2011 after a European Freedom of Information Request, albeit with sections redacted.
The PMI contract has been estimated to be worth £10 million, and is led by Robin Cartwright, who joined KPMG from the British security service MI5.
Methodology and Data Criticised
In April 2013, PMI claimed that levels of illicit tobacco in the EU rose from 10.4% in 2011, to 11.1% in 2012, citing KPMG’s 2013 Project Star study as evidence.
This was not an accurate reflection of the data according to the study's small print. The report warned that, due to a subtle change in methodology the 2012 data could not be accurately compared with the previous year’s data, and that this change would lead to an overestimate in 2012 compared to 2011.
Academics, including University of Bath researchers, conducted a review of the 2010 Project Star report and compared the KPMG data to independent data. They concluded that there was little information provided on the 'Project Star methodology used to produce the illicit estimates, and that Project Star underestimated legal cross-border sales by using interviews and what are termed Empty Pack Surveys (EPSs).
The paper outlined problems with EPSs, one of the main ways which KPMG analyses the extent of the illicit market:
- EPSs cannot distinguish between foreign packets that have had duty paid and those which have not;
- No details were provided about the timing of pack surveys (apart from in Germany). Tourist seasons would see more foreign packs and so this information would provide important context;
- No methodological information was given to discern whether EPSs were conducted via a random selection of areas to ensure that the sample was representative of the population. No description was given of how areas were selected and only large cities were included and therefore non-urban areas were under-represented. For example, those who are more deprived are more likely to use illicit tobacco and live in urban areas.
Furthermore, there was inadequate external validation of the data, which was mostly validated by tobacco companies who arguably have a vested interest in overestimating the illicit trade.
Moreover, the report revealed that approximately 25% of the illicit trade market in Europe in 2010 was made up of genuine PMI brands. This is against the Illicit Trade Protocol, where tobacco companies are accountable for ensuring their supply chain is adequately controlled. PMI did not publish this data when presenting the findings of the 2010 report.
In other words, far from showing the level of illicit trade in the UK to be rising, the figures suggested it was actually falling. This corroborated data from Her Majesty Revenue and Customs (HMRC) indicating that the illicit tobacco trade has actually been declining over time, although a small increase from 2011-12 to 2012-13 was noted in the estimated figures from 2012-13. The 2012-13 estimated figure for the UK was 9% which is the same as the 2010-11 figure.
Cited in PMI Submission to 2012 Plain Packaging Consultation
To argue that illicit trade is a significant problem in the UK, PMI cited KPMG’s Project Star report in its submission to the 2012 UK Consultation on plain packaging stating:
PMI goes on to argue that plain packaging will make the current situation worse. For a counter argument go here:
In 2014, the annual Project Star report was changed to Project Sun, with the report no longer commissioned by the European Commission, but by four tobacco companies: BAT, Imperial Tobacco, Japan Tobacco International (JTI), and PMI.
Contradicted Industry Argument That Illicit Levels Were Rising Rapidly in UK
When the British government announced that it was to consult on introducing plain packaging in 2011, dozens of industry-generated reports in the UK media argued that levels of illicit cigarettes were increasing rapidly, and that plain packaging would make the situation worse. Also see:
Project Sun actually revised its estimate for the UK illicit trade downwards for 2013. The report stated that “alternative data sources suggest this [the 2012 estimate] may have overstated non-domestic incidence for the full year”. KPMG claimed that additional data which were not previously available to them “suggest there has been a more gradual decline from 2011 to 2013".
Neither KPMG nor the tobacco companies made any attempt to correct the misleading stories in the British press in light of the new analysis.
KPMG's Australian Illicit Tobacco Data Strongly Criticised
KPMG has also produced bi-annual reports, commissioned by tobacco companies, to examine whether the introduction of plain packaging in Australia led to an increase in tobacco smuggling.
The reports have been strongly criticised by the Australian government, academics and Sir Cyril Chantler (see below), the paediatrician who examined the health benefits of plain packaging for the UK government.
“Substantially exaggerates” size of illicit in Australia
In a damning critique of KPMG's research on illicit trade, the Australian Government published the following:
“The tobacco industry‘s estimates of the size of the illicit market are not considered to be accurate. A KPMG report prepared for the tobacco industry (British American Tobacco Australia, Philip Morris Ltd and Imperial Tobacco Australia Ltd) and released on 4 November 2013, claims that during 2012-2013, consumption of illicit tobacco grew from 11.8 per cent to 13.3 per cent of total tobacco consumption in Australia. The report claims that this represents a loss of $1 billion in excise revenue.”
The government continued:
“Like previous illicit trade reports commissioned by the tobacco industry, the KPMG report appears to substantially exaggerate the size of the illicit tobacco market in Australia and the consequent loss of excise and duty revenue.”
The Government’s critic was in part based on analysis of KPMG’s methodology by Quit Victoria and the Cancer Council Victoria, who concluded that:
- "In addition to the very real possibility of over-sampling of foreign packs, the proportion of foreign packs that are contraband is also likely to be overestimated due to KPMG substantial underestimation of legal non-domestic consumption. KPMG appears to have underestimated likely amounts brought into Australia both by Australian residents returning from overseas visits and by overseas students and other visitors. And it has neglected to include foreign packs brought in by individual travellers or mailed in excess of personal limits but on which customs duty has been paid. The total market for illicit tobacco in Australia is likely to be substantially smaller than is suggested in the KPMG report”.
“I do not have confidence in KPMG’s assessment”
In his report on the health benefits of introducing plain packaging published by the British Government, Sir Cyril Chantler wrote:
"Tobacco manufacturers cite the industry funded KPMG report on illicit tobacco in Australia, which purports to show that there has been a large increase in illicit trade since the introduction of plain packaging. I have considered both this report and a critique. My team have also met with KPMG in order to understand their methods".
Sir Chantler concluded that: “I do not have confidence in KPMG’s assessment of the size of – or changes in – the illicit market in Australia.”
Other KPMG Research on Illicit Tobacco: Northern Africa and India
On 26 July 2017, KPMG released a report on illicit cigarette trade in the Maghreb region in Northern Africa, commissioned by PMI. The report included additional qualitative analysis conducted by the Royal United Services Institute for Defence and Security Studies (RUSI) – an organisation that, like KPMG, was awarded funding from PMI IMPACT (a PMI research funding initiative) to conduct research on illicit trade and organised crime.
On 12 October 2017, KPMG released a report in conjunction with the Federation of Indian Chambers of Commerce & Industry (FICCI) (an association of Indian business organisations), titled ‘Illicit trade: Fuelling terror financing and organised crime’. As with many other KPMG reports, its’ findings were widely-publicised by media outlets.
Embroiled in South African Controversy
In December 2014, KPMG was commissioned by South African President Jacob Zuma to conduct an investigation into allegations that a covert unit with the South African Revenue Service (SARS) had spied on the President and other politically-connected figures. Following revelations that many senior KPMG South Africa executives were involved with businesses linked to the Gupta family (who have strong ties with President Zuma), on 15 September 2017, KPMG announced that it was withdrawing the findings and conclusions of its report on its’ SARS investigation.
The KMPG report was described by some as a contribution toward ‘state capture’ of the SARS, with former finance minister Pravin Gordhman stating that:
“KPMG had no basis‚ except subservience to a malicious SARS management‚ to malign a number of individuals and facilitate the capture of a vital state institution."
KPMG also came under scrutiny for serving as auditors for BAT, who were also featured in the SARS allegations. The former UK public relations company Bell Pottinger was also implicated for its relationship to the Gupta family, ultimately leading to its administration. For more on this, see: Bell Pottinger.
- British American Tobacco
- Philip Morris International
- Countering Industry Arguments Against Plain Packaging: It will Lead to Increased Smuggling
- Plain Packaging: Have Illicit Levels Risen in Australia?
- Hiring Independent Experts
- Third Party Techniques
- PMI IMPACT
- Bell Pottinger
- CSR Strategy
- Cancer Council Australia's Critiques of KPMG Australia illicit tobacco trade reports
- Australian Government's plain packaging Post-Implementation Review
- ‘It will harm business and increase illicit trade’: an evaluation of the relevance, quality and transparency of evidence submitted by transnational tobacco companies to the UK consultation on standardised packaging 2012, K. Evans-Reeves, J. Hatchard, A. Gilmore, 2015, Tobacco Control, 24(e2), e168-e177, doi:10.1136/tobaccocontrol-2014-051930
- Towards a greater understanding of the illicit tobacco trade in Europe: a review of the PMI funded ‘Project Star’ report, A. Gilmore, A. Rowell, S. Gallus, A. Lugo, L. Joosens, M. Sims, 2013, Tobacco Control, 23(e1), e51-e61, doi:10.1136/tobaccocontrol-2013-051240
- The invisible hand: how British American Tobacco precluded competition in Uzbekistan, A. Gilmore, M. McKee, J. Collin, 2007, Tobacco Control, 16(4): 239–247
Visit Tobacco Control Research Group: Peer-Reviewed Research for a full list of our journal articles of tobacco industry influence on health policy.
- KPMG, About-overview, accessed December 2017
- Unknown, KPMG Meeting 27 July 99 - Results and Action Points, Truth Tobacco Industry Documents, undated, Bates no: 321310128, accessed December 2017
- British American Tobacco, BAT - The Project - The Way Forward, Truth Tobaco Industry Documents, 15 November 1999, Bates no: 325079627-325079646, accessed August 2014
- Unknown, BAT - KPMG's involvement in the WHO project - Terms of reference, Truth Tobacco Industry Documents, 15 October 1999, Bates no 321310090-321310096, accessed December 2017
- A. Gilmore, M. McKee, J. Collin, The invisible hand: how British American Tobacco precluded competition in Uzbekistan, Tobacco Control, 2007; 16(4): 239–247
- A. Howe, Illicit tobacco funding gangs and increasing use, Herald Sun, 3 November 2013, accessed December 2017
- G. Bentley, “Here's how government policy fuelled a booming black market in tobacco”, City AM, 23 April 2014, accessed December 2017
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- Philip Morris International, UK Corporate Affairs Update, March 2012
- European Commission, Anti-contraband and anti-counterfeit agreement and general release dated July 9, 2004 among Philip Morris International, Philip Morris Products, Philip Morris Duty Free, and Philip Morris Trade Sarl, the European Community represented by the European Commission and each Member State listed on the signature pages hereto, accessed December 2017
- KPMG, Letter to the European Commission, 3 August 2005
- KPMG, Project Star 2010 Results 22 August 2011, accessed July 2014
- A. Gilmore, A. Rowell, S. Gallus, et al, Towards a greater understanding of the illicit tobacco trade in Europe: A review of the PMI funded Project Star report, Tobacco Control, Published Online First: 11 December 2013
- KPMG, Track and Trace: Approaches in Tobacco. Robin Cartwright Bio, 2014, accessed December 2017
- Philip Morris International, New Study Finds EU Black Market for Cigarettes Reaches Record High; Member State Tax Loss an Estimated €12.5 billion, BusinessWire, 17 April 2013, accessed December 2017
- Philip Morris International, KPMG Study Shows Illicit Cigarettes in EU Reach Highest Recorded Level in 2011, Fifth Consecutive Yearly Increase, BusinessWire, 20 June 2012, accessed December 2017
- C. Ciecierski. The market for legal and illegal cigarettes in Poland: A closer look at demand and supply side characteristics, IDRC Working Paper Series/ITEN working Paper Series No.1 2007
- G. Siggens, P. Murray. NEMS North East Survey: Illicit Tobacco North of England Study 2013. NEMS market research, 2013
- L. Joossens, A. Lugo, C. La Vecchia, et al, Illicit cigarettes and hand-rolled tobacco in 18 European countries: A cross-sectional survey. Tobacco Control, doi:10.1136/tobaccocontrol-2012-050644
- E.L. Glaeser, M.E. Kahn, J. Rappaport. Why do the poor live in cities? The role of public transportation. Journal of Urban Economics, 2008;63:1-24
- D. McLennan, H. Barnes, M. Noble et al. The English indices of deprivation 2010. London: Local Department for Communities and Local Government. March 2011
- HMRC, Tobacco tax gap estimates 2012-13 11 October 2013
- KPMG, Project Star 2011 Results, p262, 19 June 2012, accessed July 2014
- Philip Morris International, Standardised tobacco packaging will harm public health and cost UK taxpayers billions: A response to the Department of Health consultation on standardized packaging of tobacco products, 9 August 2012, accessed July 2014
- KPMG, Project Sun, accessed August 2014
- A. Rowell, K. Evans-Reeves and A.B. Gilmore, Tobacco industry manipulation of data on and press coverage of the illicit tobacco trade in the UK, Tobacco Control 2014
- KPMG, Illicit tobacco in Australia: 2016 Full Year Report, 20 March 2017, accessed December 2017
- The Parliament Of The Commonwealth Of Australia, House of Representatives, Excise Tariff Amendment (Tobacco) Bill 2014 – Customs Tariff Amendment (Tobacco) Bill 2014 – Explanatory Memorandum - Circulated by the authority of the Treasurer, the Hon J B. Hockey MP and the Assistant Minister for Immigration and Border Protection Senator the Hon Michaelia Cash, undated
- Quit Victoria, Cancer Council Victoria, Analysis of KPMG LLP report on use of illicit tobacco in Australia 2013 Full year report, 12 April 2014, accessed August 2014
- Report of the independent review undertaken by Sir Cyril Chantler,Standardised packaging of tobacco, April 2014, accessed December 2017
- KPMG, Illicit cigarette trade in the Maghreb region, 26 July 2017, accessed December 2017
- PMI IMPACT, Selected Projects: First Funding Round, undated, accessed December 2017
- FICCI, KPMG, Illicit trade: Fueling terror financing and organised crime, 12 October 2017, accessed December 2017
- The Times of India, Enhance awareness to check illicit trade: Ficci-KPMG report, 12 October 2017, accessed December 2017
- Business Standard, India continues to see rise in illicit tobacco trade: Ficci-KPMG report, 16 October 2017, accessed December 2017
- Financial Express, Smuggling in India: From cigarettes, gold to smartphones, here is all you need to know at a glance, 21 October 2017, accessed December 2017
- M. Thamm, SARS Wars: KPMG report – the Firm, the lawyers, the Auditor and the Blame Game, 3 October 2017, accessed December 2017
- KPMG, KPMG South Africa leadership changes and key findings arising from KPMG International’s Investigation, 15 September 2017, accessed December 2017
- G. Hosken, Gordhan tells KPMG to admit they were complicit in state capture 16 September 2017, accessed December 2017